Water Damage Restoration
Water Removal & Extraction
- Emergency water extraction
- Standing water pump-out
- Carpet and pad extraction
- Wet vacuuming
- Basement water removal
- Crawlspace water removal
Structural Drying & Dehumidification
- Air mover & dehumidifier drying
- Moisture mapping & monitoring
- Wall cavity drying (injectidry)
- Ceiling and attic drying
- Structural dehumidification
- Subfloor & insulation drying
Source & Intrusion-Related Damage
- Burst or leaking pipe cleanup
- Appliance leak cleanup (water heater, dishwasher, washer, fridge line)
- Roof leak water damage
- Storm & wind-driven rain intrusion
- Sump pump failure / basement flooding
- Crawlspace moisture & water intrusion
- HVAC condensation leak cleanup
Contaminated Water & Sewage Cleanup
- Category 2 (gray water) cleanup
- Category 3 (black water) cleanup
- Sewage backup cleanup
- Floodwater contamination cleanup
- Sanitization & antimicrobial application
- Removal of contaminated materials (drywall, carpet, insulation)
The Complete Guide: Comprehensive Service Guide, Process Overview & Industry Standards
Water damage doesn’t just make a mess—it compromises structure, fuels mold growth, and rapidly escalates repair costs. Our Water Damage Restoration service is designed to stop the damage at the source, remove all water, restore structural integrity, and return your property to safe, pre-loss condition.
Every job includes:
- Full moisture detection and damage assessment
- Rapid water removal and structural drying
- Containment of affected areas
- Sanitization and antimicrobial treatments
- Documentation for insurance adjusters
- Final inspection and confirmation of a dry, safe structure
No guesswork. No shortcuts. Just fast, professional restoration with results you can see and safety you can trust.
Why Choose Us for Water Damage Restoration?
- 60-Minute Emergency Response
- IICRC-Certified Technicians (WRT, ASD)
- Advanced Moisture Detection & Thermal Imaging
- Direct Insurance Billing & Full Documentation
- Commercial, Residential & Multi-Unit Specialists
- Licensed, Bonded & Fully Insured
- 5-Star Rated Restoration Team
- 24/7/365 Availability
How We Execute Water Damage Restoration
1. Emergency Response & Water Extraction
We arrive fast, locate the water source, stop the intrusion, protect belongings, and remove all standing water using commercial extractors and pumps.
2. Drying Plan & Structural Stabilization
We use:
- Thermal imaging
- Moisture meters
- Hygrometers
- Digital mapping tools
This ensures all affected areas—including inside walls, ceilings, subfloors, and cavities—are identified and dried.
3. Sanitization & Contamination Control
Antimicrobial agents neutralize bacteria, odors, mold spores, and contaminants.
4. Material Removal (As Needed)
To prevent mold and structural issues:
- Wet insulation
- Saturated drywall
- Compromised carpet/pad
- Contaminated flooring
- Debris and deteriorated materials are safely removed.
5. Final Testing & Documentation
We perform:
- Moisture readings
- Dry-standard verification
- Photo documentation
- Insurance compliance reporting
We do not leave until your structure is fully dry, clean, and safe.
Project results
When we’re finished, you’ll see:
- Waterlogged floors restored
- Damp walls returned to safe moisture levels
- Odors eliminated
- No mold growth
- Structural components stabilized
- High-risk areas protected
- Interiors restored to pre-loss condition (or better)
Fast action stops damage. Professional restoration prevents it from returning.
What our customers say
Professional, fast, and extremely thorough. They had water extracted within hours and saved our floors.”
“Showed up on time, and always kept me informed.”
Lawrence and his crew, Jessie, Dan, and Cedric did a great job with my water damage. They communicated, they showed up on time, and always kept us informed. Very knowledgeable and nice guys. Lawrence really helped me with getting the insurance involved and understanding the process. They have great connections with plumbers and construction teams that are completing the job after the water damage issue was fixed. Highly recommend.
Zac Ramsey
Grand Prairie, Texas
★★★★★ Review
Read on Google
What Causes Water Damage?
Most water damage originates from one of these sources:
- Burst, leaking, or frozen pipes
- Roof failures and gutter issues
- Sewer backups
- Clogged drains or overflow events
- Heavy rain, storms, and flooding
- Appliance malfunctions
- HVAC leaks
- Water heater failures
- Foundation cracks and poor drainage
Signs You Need Professional Water Damage Restoration
Even minor signs indicate moisture is already inside building materials. Look for:
- Warped flooring
- Soft spots underfoot
- Bubbling paint
- Wall discoloration
- Persistent musty odors
- Mold growth
- Damp carpets or baseboards
- Peeling drywall
- High humidity
- Water sounds behind walls
- If you see any of these, structural moisture is already active.
Why Fast Response Matters
Water damage escalates every hour:
- 0–24 hours: drywall swells, wood warps, bacteria spreads
- 24–72 hours: mold colonies begin forming
- 3–7 days: structural materials deteriorate
- 7+ days: severe structural and microbial damage occurs
Our Water Damage Restoration Process
1. Emergency Response & Water Extraction
We stop the source, assess damage, protect contents, and remove all standing water using commercial extraction equipment.
2. Moisture Mapping & Drying Plan
Using thermal imaging, hygrometers, and moisture meters, we map every area of intrusion—then set air movers, LGR dehumidifiers, and cavity drying systems.
3. Structural Drying & Stabilization
We eliminate hidden moisture in:
- Walls
- Subfloors
- Insulation
- Crawlspaces
- Ceilings and attics
- Cabinets and built-ins
4. Sanitization & Contamination Control
We apply EPA-registered antimicrobials to neutralize bacteria, odors, and contaminants.
5. Material Removal (If Needed)
Water-damaged materials are safely removed, including:
- Wet insulation
- Soaked drywall
- Damaged carpet/pad
- Contaminated flooring
- Debris and compromised structural materials
6. Final Testing, Verification & Documentation
We confirm dry-standard levels and provide full insurance documentation:
- Moisture logs
- Drying reports
- Photos
- Source identification
- Material removal reports
We don’t leave until your property is clean, dry, safe—and fully restored.
Insurance Claim Support
Water damage claims can be overwhelming. We streamline everything.
We:
- Work directly with your insurance carrier
- Provide photos, readings, and full documentation
- Communicate with adjusters
- Follow IICRC standards for claim approval
- Offer direct billing (no upfront payment for covered losses)
Our process protects homeowners and speeds up claims.
What To Do Before We Arrive
Stay safe and reduce damage:
Do:
- Shut off water supply
- Avoid electrical hazards
- Move small furniture
- Protect important items
- Enter sewage-contaminated areas
- Attempt to vacuum water
- Use household fans (spreads moisture incorrectly)
- Turn on HVAC systems
We handle everything else upon arrival.
How to Prevent Water Damage in the Future
These simple actions reduce risk long-term:
- Clean gutters regularly
- Inspect appliances annually
- Insulate exposed pipes
- Test your sump pump
- Seal foundation cracks
- Install leak detection devices
- Maintain HVAC systems
We also offer proactive moisture inspections
Areas We Serve
We provide full-service water damage restoration across:
Equipment & Technology We Use
- LGR dehumidifiers
- High-CFM air movers
- HEPA air scrubbers
- Injectidry systems
- Thermal imaging cameras
- Pin & pinless moisture meters
- Hygrometers
- Negative air containment systems
- HEPA vacuums
- Commercial demolition/extraction tools
Equipment choice directly affects drying speed, safety, and insurance compliance.
Certifications & Compliance
- IICRC Certified (WRT, ASD, AMRT)
- EPA-Approved Disinfectant Protocols
- OSHA-Compliant Safety Procedures
- Licensed, Bonded & Insured
- Background-Checked Technicians
Frequently Asked Questions about Water Damage Restoration
How long does water damage restoration take?
Most projects take 2–5 days, depending on the severity, materials affected, and speed of extraction.
Does insurance cover water damage?
Most sudden and accidental water damage is covered. Flooding, long-term leaks, and poor maintenance often are not. We help you verify coverage and navigate the claim.
How soon does mold grow after water damage?
Mold can begin forming within 24–48 hours. Fast drying prevents this.
Can hardwood floors be saved after water damage?
Often, yes—if extraction and drying begin immediately. Delays increase cupping and warping.
Do you work directly with my insurance company?
Yes. We document everything and communicate directly with your adjuster.
Is all water damage dangerous?
Category 1 is clean, Category 2 is contaminated gray water, and Category 3 includes sewage and floodwater. We identify the category and apply proper protocols.
Do I need to leave my home during restoration?
Usually not—unless there is severe sewage, structural damage, or major demolition.