Frequently Asked Questions
Let's get you some answers.
What does Standard Restoration do?
Do you offer 24/7 emergency restoration services?
Yes—our crews are on call around the clock for rapid response anywhere in Texas to prevent further damage and start stabilization immediately.
How fast can Standard Restoration arrive after I call?
Most emergencies are dispatched within minutes and crews typically arrive within hours depending on location, traffic, and the severity of the event.
Is Standard Restoration certified and insured?
Absolutely. Our technicians carry IICRC certifications and all work is performed under full insurance and compliance with Texas restoration and construction standards.
Do you work directly with insurance companies?
Yes. We handle documentation, photos, moisture readings, estimates, and communication with your adjuster to streamline your claim and reduce your stress.
How does the restoration process work from start to finish?
We begin with inspection and damage assessment, then provide a detailed scope, emergency mitigation, cleanup, reconstruction, and final verification—keeping you updated at every step.
Can Standard Restoration handle both mitigation and full rebuild?
Yes. We’re a one-stop restoration and construction partner, managing cleanup, repairs, remodeling, and complete property reconstruction.
How do you ensure my property is safe after restoration?
We use industry-standard testing, air quality checks, moisture mapping, structural assessments, and post-remediation verification to ensure your home is safe and secure.
How do I know if I should file an insurance claim or pay out of pocket?
Every situation is different—we’ll walk you through the damage severity, estimated costs, and potential claim considerations so you can make the smartest decision.